Which are two examples of good customer service? (Choose two.)

Last Updated on March 23, 2021 by Admin

Which are two examples of good customer service? (Choose two.)

  • A technician follows up with a customer after services are completed.
  • A technician notifies a customer as soon as possible that there may be a delay.
  • A technician repeatedly encourages a customer to agree to a product warranty.
  • A technician continually reminds the customer that an issue was due to customer neglect.
  • A technician speaks slowly and uses common industry jargon and terms with the customer.
    Explanation:

    Good customer service means meeting or exceeding customer expectations. Customers expect service technicians to be on time and to communicate if they will be late. Customers also appreciate a follow up communication after service is rendered.

0 0 votes
Article Rating
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments