What category of technician uses remote access software to update a computer belonging to a customer?

Last Updated on March 24, 2021 by Admin

What category of technician uses remote access software to update a computer belonging to a customer?

  • level two technicians
  • field technicians
  • bench technicians
  • level one technicians
    Answers Explanation & Hints:

    A bench technician often performs computer warranty service in a central depot or work facility. Level one and two technicians mainly work in call centers, but only level 2 technicians are using remote access software. Field technicians work on site, in private homes, businesses, and schools.

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