Mike is an incident handler for PNP Infosystems Inc. One day, there was a ticket raised regarding a critical incident and Mike was assigned to handle the incident. During the process of incident handling, at one stage, he has performed incident analysis and validation to check whether the incident is a true incident or a false positive.

Last Updated on August 1, 2021 by Admin

Mike is an incident handler for PNP Infosystems Inc. One day, there was a ticket raised regarding a critical incident and Mike was assigned to handle the incident. During the process of incident handling, at one stage, he has performed incident analysis and validation to check whether the incident is a true incident or a false positive.

Identify the stage in which he is currently in.

  • Post-Incident Activities
  • Incident Recording and Assignment
  • Incident Triage
  • Incident Disclosure
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