ITE Chapter 2 Exam Answer 2016

Last Updated on June 3, 2015 by Admin

ITE Chapter 2 Exam Answer 2016

  1. Which tool in Windows XP gives a technician access to initialize disks and create partitions?
    • Defrag
    • Scandisk
    • Format
    • Disk Management*
    • Disk Cleanup
  2. Which Windows XP command-line utility scans the critical files of the operating system and replaces any files that have been corrupted?
    • System File Checker*
    • Disk Cleanup
    • Scan System
    • Defrag
    • Disk Management
    • Chkdsk
  3. Which two types of tools can help protect a computer from malicious attacks? (Choose two.)
    • Disk Management
    • Spyware Remover*
    • Antivirus software*
    • Disk Cleanup
    • Scandisk
    • Fdisk
  4. A technician wants to limit the chances of ESD affecting the workspace. Which three precautions should be taken? (Choose three.)
    • Ensure antistatic mats are on the workbench and floor.*
    • Keep humidity in the environment very low.
    • Ensure that all flooring is carpeted.
    • Wear an antistatic wrist strap.*
    • Keep all components in antistatic bags.*
    • Store all computer components in clear plastic bags.
  5. 5. What are two significant sources of EMI? (Choose two.)
    • infrared mice
    • electrical storms*
    • RAM modules
    • power lines*
    • LCD monitors
  6. Which precaution should be taken when working inside computer systems?
    • Avoid using magnetized tools.*
    • Wear ESD protection to repair monitors in humid environments.
    • Leave the power cord attached to an outlet for grounding.
    • Avoid using ESD wrist straps and ESD mats simultaneously.
  7. Which cleaning solution is recommended to clean the contacts of computer components?
    • isopropyl alcohol*
    • glass cleaner with ammonia
    • water that is mixed with a small amount of dishwashing liquid
    • rubbing alcohol
  8. Why should a pencil never be used as a tool when working inside a computer?
    • Pencil lead is conductive.*
    • The lead in a pencil can induce current.
    • A pencil can hold a static charge.
    • Pencil lead is corrosive.
  9. The performance of a computer is reduced after using the Internet. Which three tools could be run to try to improve the performance of the computer? (Choose three.)
    • Fdisk
    • a BIOS updater
    • Spyware remover*
    • Defrag*
    • Disk Cleanup*
    • Device Manager
  10. Why is documentation of all services and repairs an important organizational tool for a technician?
    • It allows the public sharing of information on the Internet.
    • It increases the cost of services and repairs.
    • It reduces the technical skills required of new technicians.
    • It provides reference material for similar problems when they are encountered in the future.*
  11. How does an inline UPS protect computer equipment against electrical power brownouts and blackouts?
    • by stopping the flow of voltage to the computer
    • by grounding excess electrical voltage
    • by switching from main power to a standby power source
    • by using a battery to supply a constant level of voltage*
  12. Which two actions pose a potential safety hazard to a technician? (Choose two.)
    • standing on an antistatic mat while working on a computer
    • plugging a printer into an UPS
    • using a magnetic screwdriver while working on a hard drive
    • cleaning the inside of the computer while it is turned on*
    • wearing a wrist strap while working inside a power supply*
  13. 13. Which circumstance increases the likelihood of ESD damage to a computer?
    • self grounding against the computer case
    • using a magnetic screwdriver while working on a hard drive
    • plugging a printer into an UPS
    • working in low levels of humidity*
  14. Which tool is designed to loosen or tighten crosshead screws?
    • torx driver
    • phillips screwdriver*
    • flat head screwdriver
    • hex driver
  15. Which tool could potentially cause data loss on hard disk or floppy drives?
    • compressed air
    • a magnetic screwdriver*
    • a lead pencil
    • a computer vacuum cleaner
  16. Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?
    • sag
    • spike
    • surge
    • brownout*
  17. A technician accidentally spills a cleaning solution on the floor of the workshop. Where would the technician find instructions on how to properly clean up and dispose of the product?
    • the local hazardous materials team
    • the insurance policy of the company
    • the material safety data sheet*
    • the regulations provided by the local occupational health and safety administration
  18. Which two devices commonly affect wireless networks? (Choose two.)
    • microwaves*
    • cordless phones*
    • external hard drives
    • home theaters
    • Blu-ray players
    • incandescent light bulbs
  19. What is a proper directive for using a can of compressed air to clean a PC?
    • Use a long, steady stream of air from the can.
    • Do not spray the compressed air with the can upside down.*
    • Do not use compressed air to clean a CPU fan.
    • Spray the CPU cooling fan with the compressed air to verify that the fan blade is spinning freely.
  20. Which type of fastener is loosened and tightened with a hex driver?
    • six sided bolt*
    • cross head screw
    • slotted screw
    • torx bolt
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