By following a structured troubleshooting approach, a network administrator identified a network issue after a conversation with the user. What is the next step that the administrator should take?

Last Updated on November 2, 2020 by Admin

By following a structured troubleshooting approach, a network administrator identified a network issue after a conversation with the user. What is the next step that the administrator should take?

  • Verify full system functionality.
  • Test the theory to determine cause.
  • Establish a theory of probable causes.
  • Establish a plan of action to resolve the issue.
    Answers Explanation & Hints:

    A structured network troubleshooting approach should include these steps in sequence:Identify the problem.
    Establish a theory of probable causes.
    Test the theory to determine cause.
    Establish a plan of action to resolve the issue.
    Verify full system functionality and implement preventive measures.
    Document findings, actions, and outcomes.

For more question and answers:

Click Here CCNA 1 ITN v7 – Modules 16 – 17: Building and Securing a Small Network Exam Answers Full 100%

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