An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?

Last Updated on March 24, 2021 by Admin

An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?

  • Perform the disk cleanup procedure.
  • Replace the hard disk with a new one to pinpoint the exact problem.
  • Back up the user data from the workstation.
  • Contact a data recovery company for service.
    Answers Explanation & Hints:

    Always perform a backup before beginning any troubleshooting.

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