Last Updated on March 24, 2021 by Admin
An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?
- Perform the disk cleanup procedure.
- Replace the hard disk with a new one to pinpoint the exact problem.
- Back up the user data from the workstation.
- Contact a data recovery company for service.
Answers Explanation & Hints:
Always perform a backup before beginning any troubleshooting.